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| I have a Question about my wah pedal. Where do I look? Please look HERE or you can email me at wilsoneffects@wilsoneffects.com How long will it take me to get my pedal? I typically will list an estimated lead time on the home page. This is only an estimate as some time it may take a little longer and sometimes it won't take that long. I typically ship USPS Priority Mail on all domestic and international orders. If you are in the U.S. your pedal will typically arrive in 2-3 days once it has been shipped. If you live abroad it typically takes 6-10 days. Sometimes however customs will interfere and it may take a little longer. I bought a pedal from one of your dealers or you and it arrived broken. What should I do? Please email me as I will typically email you a return shipping label and repair the pedal as quickly as possible and get it back to you in working order. I live outside the U.S. will you declare a lesser value for my pedal. Unfortunately I cannot do this. I have to declare the actual value of the pedal for insurance purposes as well as it's the law. If the pedal was lost in the mail this is how my insurance claim is based. Can you custom build me a pedal? Yes I custom build pedals although I do not do custom graphics at this time. Please email me if you would like to have a custom pedal built. I noticed that you do not offer a certain pedal anymore. Can I still get one? Yes, most of the pedals that I do not offer anymore are listed in the archives. If you had your heart set on one and all of a sudden the new site was published and it is no longer offered, fear not as I can still build you any of the pedals that I used to offer. I lost the directions to my pedal, can I get another copy? Yes, simply email me and I will send you the required directions. |
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